GS Yuasa has introduced Freshdesk, a new customer communication system designed to streamline interactions by combining phone, email, WhatsApp, and web chat into a single platform.
Alongside the new software, the company has released updated contact details for customers. Sales orders and order enquiries should now be directed to [email protected], while post-delivery enquiries are handled via [email protected]. Additionally, a dedicated WhatsApp line has been established at 07862 131007.
The system is currently live, with customers encouraged to complete the transition to the new contact details by 1st January 2027.